Privacy Policy

Introduction

Theme Runner, a product of MoJo Active, Inc. ("MoJo Active," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Theme Runner platform and related services (collectively, the "Service").

MoJo Active, Inc. is located at 116 Main Street, Watsontown, PA 17777. If you have questions about this policy, contact us at info@mojoactive.com or call 570-538-1550.

Information We Collect

Personal Information

When you create an account, subscribe to a plan, or contact us, we may collect:

• Name and email address
• Company name and mailing address
• Phone number
• Payment and billing information
• BigCommerce store credentials and API keys

Non-Personal Information

We automatically collect certain technical information when you use the Service, including:

• Browser type and operating system
• IP address and internet service provider
• Pages viewed and time spent on the Service
• Theme file metadata (file names, sizes, modification dates)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related communications
• Perform AI-assisted theme analysis, merges, and updates
• Enable our BigCommerce Elite Partner engineers to review and QA your theme updates
• Respond to inquiries and provide customer support
• Send product updates and newsletters (with your consent)
• Monitor and analyze usage trends to improve user experience

Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience, analyze site traffic, and understand user behavior. These may include tools provided by Google Analytics, and other analytics services.

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Service.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating the platform (hosting, payment processing, analytics)
• BigCommerce as required by their API and partner agreements
• Legal authorities when required by law or to protect our rights

We may share aggregated, non-personally identifiable information with partners for industry analysis and reporting.

Data Security

We implement industry-standard security measures including SSL encryption, secure API connections, and access controls to protect your data. All communications between your BigCommerce store and Theme Runner are encrypted. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Theme snapshots and update history are retained according to your subscription plan. You may request deletion of your data at any time by contacting us.

Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@mojoactive.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: